We’re all familiar with conflict. Tension builds and our nervous system switches to autopilot: fight, flight, freeze, over-adaptation.
When conflicts take on a political dimension, the situation becomes particularly delicate. And it is precisely these kinds of tensions that are on the rise — both within and around organisations.
To remain capable of taking action in such situations, we need both: an awareness of ourselves and our own patterns of conflict — and an understanding of the structures and discourses within which we operate. This is precisely what our one-day ConflictAbility training course is all about: the ability to cope with conflicts and shape them consciously. Together, we will explore the following questions:
As for ourselves
- What internal patterns do we draw on when responding to conflicts?
- How can we remain open-minded and understanding without losing sight of our own point of view and our values?
- When do we build bridges — and when do we seek confrontation?
Within the organisation
- How do we analyse our own organisation and its options for action within the power structure?
- What spaces and practices do we need in order to address social tensions, both with and within our organisations ?
- What formal and informal roles can help to resolve conflicts effectively?